Shipping & Returns

Shipping: We ship worldwide from Costa Rica. Standard international delivery takes 10-21 business days depending on your location and customs processing. All artworks are professionally packed with protective materials — canvas works are rolled in rigid shipping tubes, and framed pieces are crated for maximum protection. A tracking number is provided for every order so you can follow your artwork's journey. Please note that customs duties and import taxes are the buyer's responsibility and vary by country.

Returns: We want you to love your artwork. If you are not completely satisfied, you may return it within 14 days of delivery for a full refund of the purchase price (excluding original shipping costs). The artwork must be in its original condition and packaging. Return shipping is the buyer's responsibility. If your artwork arrives damaged in transit, please contact us within 48 hours of delivery with photographs and we will arrange a replacement or full refund including shipping.

Custom Commissions

We connect you with our network of amazonic and visionary artists to create bespoke artwork tailored to your vision. Whether you have a specific theme, color palette, or size in mind, we can bring it to life.

How it works:

1. Initial consultation via WhatsApp to discuss your vision, preferred size, style, and themes
2. We match you with the ideal artist and provide a detailed quote
3. 50% deposit to begin the creation process
4. Progress updates with photos throughout the process
5. Final approval, remaining payment, and worldwide shipping

Typical timeline is 4-8 weeks depending on the complexity and size of the piece. All commissioned works include a certificate of authenticity.

Start a Commission

Wholesale & Trade Program

Our wholesale program is designed for galleries, interior designers, hotels, restaurants, wellness centers, and retailers who want to bring authentic amazonic art to their spaces and clients.

• Minimum order: 3 pieces
• Tiered pricing based on order volume
• Dedicated account manager for personalized service
• Priority access to new collections and exclusive pieces
• Consignment arrangements available for qualified galleries
• Custom framing and sizing options for trade clients

Inquire About Wholesale

Do you offer certificates of authenticity?

Yes! Every artwork comes with a certificate of authenticity documenting the origin, cultural significance, and techniques used. This certificate serves as your guarantee of an original, ethically sourced piece of amazonic art.

How should I care for my artwork?

To preserve your artwork's vibrancy, display it away from direct sunlight and extreme humidity. For canvas pieces, dust gently with a soft, dry cloth. Framed works can be cleaned with standard glass cleaner on the glass surface. If you have specific care questions about your piece, reach out to us via WhatsApp.